What happens if a student’s connection drops?

Most answers are saved on the student’s device and sent when they’re back online, so nothing they write is lost. Students see a message telling them their answer will send when they reconnect.

The final Assessment submission, the end-of-quiz reflection and file uploads need a connection, so students should reconnect before they submit.

If your own screen says live updates have stopped, press Reconnect. If connections keep dropping across the class, use Check this network to test the school network, and ask IT to look at the allowlisting guide.

More in The student experience

• Can students submit handwritten or written work?
• Why can’t a student submit their Assessment?
• Can students go back and change their answers?
• Can I see what a student answered if they didn’t submit?
• Can I reply to an individual student’s answer?
• Can students get feedback straight after each question?
• Can Signal write a model answer from my success criteria?
• Do I see AI feedback before my students do?
• Can students paste answers in?
• Can students answer anonymously?
• What happens at the end of an Assessment?